Privacy Policy
Welcome to Afrofeast!
Afrofeast is owned and operated by 3Men Pty Ltd in Australia and Afrofeast Pty Ltd in Uganda.
We deeply value your privacy and are committed to protecting your personal data. This Privacy Policy outlines the information we collect, how we obtain it, the purposes for which we use it, how we obtain your consent, the period for which we retain your data, and, if necessary, with whom we share it.
In this policy, the term “website” refers to Afrofeast’s website, while “we,” “us,” and “our” refer to Afrofeast. The terms “you,” “customer,” and “user” refer to the user or customer of Afrofeast, including visitors to the website.
By using our website, you agree to the practices described in this Privacy Policy. Your use of the website is also subject to our terms and conditions. This policy may be updated periodically. Continued use of the website after any changes signifies your acceptance of the revised policy, so please review it regularly.
This policy complies with applicable national and international data protection laws, specifically the Privacy Act 1988 (Australia) and the Data Protection and Privacy Act 2019 (Uganda).
1. GENERAL INFORMATION
Personal data collected through:
is managed by:
3Men Pty Ltd, 81-83 Campbell Road, Surry Hills NSW 2010 (Australia)
Afrofeast Pty Ltd, P. O. Box 115858, Kampala (Uganda)
2. HOW WE OBTAIN YOUR CONSENT
By visiting the website, registering, using our services, or contacting us, you consent to our collection, storage, and use of your information as outlined in this policy. You may withdraw your consent at any time by contacting us.
3. TYPES OF INFORMATION COLLECTED
We collect various information types to enhance your experience, including:
- Personal Information: Provided when you visit the website, register, use our services, or contact us. This may include:
- First and last name
- Email address
- Phone number
- Address
- Any other information you share directly or indirectly.
We do not collect personally identifiable information unless you voluntarily provide it.
- Usage Data: Automatically collected data, such as:
- IP address
- Browser type and version
- Pages visited
- Date and time of access
- Time spent on each page and diagnostic data
- Google Analytics: We use Google Analytics, a service that uses cookies to analyze website use. Data generated (including your IP address) is transmitted to and stored by Google on servers in the U.S. This helps us understand website activity and usage trends. You can opt-out by adjusting your browser settings. For more details, refer to Google’s Privacy Policy.
- Payment Data: Payment details are processed securely by third-party payment processors and are only used for transaction purposes. Afrofeast reserves the right to use any available payment processor.
- Social Media: We provide links to social media platforms. Before interacting, review their privacy policies to understand how they handle your data:
- Contact Information: We may access personal data when you contact us. This data is stored on our email service provider’s servers, not Afrofeast’s.
4. DATA RETENTION
We retain your data as long as necessary to provide our services or until you close your account or request deletion. We may retain data longer if required by law. Once the retention period ends, data is deleted securely.
5. USE OF YOUR INFORMATION
We use collected data to:
- Provide, maintain, and improve our services
- Facilitate bookings
- Send booking confirmations and vouchers
- Display user comments
- Respond to inquiries
- Send invoices, updates, and alerts
- Send marketing communications
- Address privacy rights requests
- Prevent and address fraudulent activities
6. DATA SHARING
We share data only as needed:
- With Service Providers: For hosting, payment processing, and email services
- With Travel Providers: To facilitate bookings
- For Legal Compliance: When required by law
- During Business Transfers: If Afrofeast undergoes a business change (e.g., merger)
7. DATA BREACH NOTIFICATION
In the event of a data breach, we will promptly inform affected users.
8. INTERNATIONAL DATA TRANSFER
Your data may be transferred to countries with different data protection laws. Afrofeast ensures compliance with applicable data protection regulations during such transfers.
9. DATA SECURITY
We follow industry standards to protect your data but cannot guarantee complete security. Your use of the website indicates your understanding of this limitation.
10. USER RIGHTS
You have rights to:
- Access your data
- Correct inaccuracies
- Delete your data
- Restrict/Obstruct processing
- Withdraw Consent
- Complain to a data protection authority
Contact us at afrofeast@gmail.com to exercise these rights.
11. PROTECTION OF CHILDREN’S PRIVACY
We do not collect data from children under 13. If we learn that we have, we will promptly delete it.
12. THIRD-PARTY LINKS
This policy applies only to data Afrofeast collects. When interacting with third-party websites, their policies apply. Afrofeast is not responsible for third-party privacy practices.
13. CHANGES TO THE POLICY
We may update this policy and will post any changes on this page. Continued use of our website indicates acceptance.
14. ADVERTISING AND GOOGLE ADSENSE
Some ads on our site are provided by Google. The DART cookie used by Google allows ads based on your visit to our site and others. This cookie collects non-personally identifiable information. You can opt-out by visiting Google’s ad and content network privacy policy.
15. CONTACT INFORMATION
For questions about this policy, contact us at:
Afrofeast
3Men Pty Ltd, 81-83 Campbell Road, Surry Hills NSW 2010, Australia
Afrofeast Pty Ltd, P. O. Box 115858, Kampala, Uganda
WhatsApp: +61433 960 900
Email: afrofeast@gmail.com